The CIO Corner | Voices of Leading CIOs

In many industries, especially those struggling with labor shortages or high turnover, AI is helping organizations act before small issues become big problems. AI is reshaping what’s possible in talent management, from speeding up productivity for new hires to providing insight into workforce patterns. Hear Dallan Elk’s candid perspective on AI in hiring.

Traditionally, CIOs focused on IT operations and infrastructure, while CTOs drove innovation and technology strategy. Today, AI is blurring those lines. Automation is reducing routine IT tasks, freeing CIOs to become strategic business enablers. Meanwhile, CTOs are expected to lead AI architecture, model deployment, and cross-functional tech partnerships. Here from Prakash Muthukrishnan CTO of Purchasing Power, on why modern CIOs and CTOs must go beyond technology.

For leaders everywhere, empathy has morphed into a business metric, driving employee engagement, retention, and innovation. Hear from Matthew McGovern Global CIO of Candescent, to learn why this sets him apart.

While many dental organizations shy away from Medicaid, Benevis has built its entire mission around serving those who rely on it most. To put that into perspective, only 18% of dentists in the U.S. see more than 100 Medicaid patients a year. Hear from Will Alexander, VP of Enterprise Operations & CIO, on how Benevis is leading with purpose, courage, and heart.

How do today’s CIOs drive lasting innovation? In this edition of The CIO Corner, Tier4 Group’s Tino Mantella sits down with Yogaraj “Yogs” Jayaprakasam, CIO at Deluxe, to explore how curiosity, architectural thinking, and an outcome-focused mindset are reshaping IT leadership. With more than 100 years of legacy behind the Deluxe brand, Yogs is helping to chart its future—by building agile teams and redefining what it means to lead through transformation.

CIOs Must continuously push the boundaries of what’s possible, encouraging their teams to think outside the box and explore new ideas. Effectively managing people, making data-driven decisions, and adopting a customer-first mindset are just a few key skills that could define the next generation of CIOs. In part 2 of our article series, we’re exploring these skills and more in depth while hearing from proven CIOs already in the role. 

The face of business technology is changing rapidly, and so is the role of Chief Information Officer (CIO). This crucial position goes far beyond technical and technological expertise – an effective CIO will blend their technological expertise with strategic leadership, soft skills, and vision. As technology becomes increasingly integrated into every aspect of business, CIOs today and in the future will blend digital transformation and innovation while aligning technology initiatives with business goals. So, we’re asking the question – what does this skillset look like? Read part one to hear what proven CIOs in the role are saying.